Parts, Tools, and Guides: Apple Launched Its DIY Phone Repair Service
Apple launched its DIY phone repair service in the US yesterday. The Self Service Repair online store, announced last November, arrives as the "right to repair" movement demand U.S. regulators give consumers more control over their products.
The new tech program will offer more than 200 parts and tools for customers to repair the iPhone 12, iPhone 13, and third-generation iPhone SE. According to Apple, clients will be able to mend features such as the display, battery, and camera with the new tools. Repair manuals are also available to view before purchasing and the parts will cost the same as and are identical to those Apple's authorized repair providers have access to.
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The parts can now be purchased through Apple's Self Service Repair Store. Meanwhile, tool rental kits are also available to rent for seven days at $49 with free shipping for customers who don't want to buy the tools permanently, the company conveyed in its press release.
Situationally, customers can also get credit for returning a replaced part for recycling. TechCrunch explains that an iPhone 12 or 13 battery costs $69 with a potential $24.15 credit for returning a replaced part. Meanwhile, displays range in price from $225.96 to $309.96 with a potential $33.60 credit. The DIY pricing isn't considerably cheaper than simply paying the company to conduct the repairs itself, although it can be suitable if the discount for sending in a replaced part is factored in.
The technology company has previously warned of safety or performance issues that could arise from third-party parts or unauthorized repairs. Apple cautioned that its DIY repair program is aimed at "individual technicians with the knowledge and experience to repair electronic devices."
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As a recommendation, Apple said in its blog post that visiting a certified technician with genuine Apple parts is still the "safest and most reliable way to get a repair" for the "vast majority of customers who do not have experience repairing electronic devices."
Arguments from advocates for the right to repair say that manufacturers such as Apple should provide wider access to repair parts and manuals so customers aren't locked into a select set of authorized repair shops.