German Carmaker Volkswagen Reportedly Is Not Responding To South Korean Customers Demanding For Compensation Over Emission Scandal
Earlier this month, Volkswagen announced it will offer compensation to its US and Canadian customers after the German company was slammed with emission scandal. Daily Mail reported Nov. 9 that Volkswagen will be offering gift cards and vouchers to over 400,000 customers from the US and Canada.
Aside from that, Volkswagen also announced they will offer a $500 Visa gift card, a $500 dealership card and a free 24-hour roadside support for three years to its customers in North America in hopes to rebuild their trust to the company.
The German company branded the offer as a "gesture of goodwill" to its thousands of customers in the US and Canada.
"We are working tirelessly to develop an approved remedy for affected vehicles," said Volkswagen US CEO Michael Horn. "In the meantime we are providing this goodwill package as a first step towards regaining our customers' trust."
Meanwhile, South Korean customers are hoping to be offered with the same compensation by Volkswagen. Yonhap News Agency noted that the German carmaker reportedly is not responding to the demands of its South Korean customers who are requesting to be compensated over the issue of emission scandal.
A class-lawsuit in opposition to the German carmaker is spearheaded by Barun Law. The firm reportedly made an official appeal for Volkswagen to offer the same kind compensation to its customers in South Korea.
Barun insisted the company to give their reply no later than Monday, however, the German carmaker has not commented regarding the demand.
"We demanded that officials in charge of legal affairs at Volkswagen and Audi clarify their stance on our request by November 23 but no response has been made," said Atty. Ha Jong Sun.
He went on, "Granting a $1,000 compensation package to American customers but not giving it to Koreans is explicit discriminative treatment. It appears that Volkswagen has decided to exclude Korea from its compensation program but we are considering requesting its stance on this matter again."