Xbox One Backwards Compatibility Update Shows Glitch; Microsoft Now Working To Resolve Issue

by Jen Mendoza / Jan 02, 2016 07:07 PM EST

SAN DIEGO, CA - JULY 26: Actor Scott Porter (R) and his brother Brendan Porter take a break from Comic-Con to play the latest titles on Xbox One in the Microsoft VIP Lounge on July 26, 2014 in San Diego, California. (Photo by John Sciulli/Getty Images for

Players rejoiced when Microsoft finally rolled out its Xbox One compatibility update last December.

But less than a month after its release, gamers are now wondering if the upgrade has been truly worth the wait, reported Gotta Be Mobile.

This is because the highly-anticipated update has been showing some problems, which was evidenced by a video posted by a user on YouTube showing an issue he encountered while playing "Halo: Reach."

Based on the YouTube video, Gotta Be Mobile noted that, "Halo: Reach" stuttered at regular intervals while being played, as it explained that "the problem lies in the amount of frames that are rendered on-screen per second."

"The new video shows what happens when something goes wrong with the program," the gaming site said, describing the Xbox One backwards compatibility update as a "complete mess."

Normally, "Halo: Reach" runs at 30 frames per second on Xbox 360, while the game ran at only 20 frames per second while being played using the Xbox One compatibility update.

This development doesn't augur well for Microsoft.

It can be recalled that the company assured Xbox 360 owners attending E3 2015 that upgrading to Xbox One backwards compatibility would give them continued access to the games stored in their old console.

Moreover, Microsoft assured Xbox 360 users that they would be able to access the same options on Xbox One games such as screenshot captures, video clip recording, and multitasking with other Xbox One apps.

"Delivering the games themselves isn't enough," Gotte Be Mobile wrote. "They have to be playable when they arrive for gamers to buy into the idea that upgrading won't hurt their experience."

In response to the complaint, Microsoft assured its followers via Kotaku that it was aware of the "Halo: Reach's" frame rate problems associated with the Xbox One backwards compatibility upgrade.

"We're aware some users are experiencing issues playing 'Halo: Reach' via Xbox One Backward Compatibility," said a spokesperson of the company.

"The Xbox engineering team is currently looking into the issues and are working to address them," the spokesperson added.

In the meantime, fans will have to keep their fingers crossed that Microsoft will be able to address the complaints raised against the Xbox One compatibility upgrade soon.