United Airlines Scandal: CEO Says He’s Embarrassed
A United Airlines passenger was dragged from his seat aboard a Sunday night flight at the O'Hare International Airport. Following this, a step towards a potential legal action against the airline or the city has taken place.
United Airlines Passenger Asks Court To Keep Recordings And Reports From The Flight
David Dao, the United Airlines passenger retained a high-powered personal injury lawyer and asked the Cook County Circuit Court to require the airline and the city of Chicago to keep all video and cockpit recordings, including other reports from the flight. The request also includes the personnel files of the Aviation Department officers that pulled Dao from the plane.
The request for United Airlines' recordings and reports was filed a few hours prior to the announcement made by the Chicago Department of Aviation, saying that it had placed two additional officers on administrative leave until further notice following the incident. Reports also suggest that another employee also had been placed on leave, while the city claims that it continues to review the incident.
United Airlines CEO Oscar Munoz, meantime, put a human face on the airline's apology over the incident, stating in an interview with "Good Morning America" that he felt embarrassed while watching the viral videos of Dao as he was dragged down the plane's aisle. Incidentally, Munoz already issued an apology on Tuesday night regarding the incident, Chicago Tribune reported.
United Airlines Tickets Of Infamous Flight Get Refund
United Airlines announced that it will refund the tickets for customers who were aboard the flight when a passenger was removed. The airline also promised to no longer ask the police to remove any passenger from full flights.
According to reports, the airline announced that the passengers on United Express Flight 3411 on Sunday will receive compensation equal to the cost of their tickets and may take the compensation in travel credits, cash or miles, The Guardian reported. Watch United Airlines Passenger Violently Removed From Flight here:
