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Samsung Galaxy S8 To Include An Unconditional Three-Month Refund Policy

by Mia L. / Mar 23, 2017 10:07 AM EDT
Samsung Galaxy S8 leaks

Samsung Galaxy S8 is one of the highly anticipated flagship phones for the current year. Since it would be the South Korean tech company's chance to redeem itself after the disastrous Galaxy S7 launch, they need to come up with more than just groundbreaking technology. The latest rumors suggest the company might include a generous three-month refund policy for all phone purchases.

Samsung Galaxy S8 is going to compete with iPhone's 10-year anniversary phone and the LG G6. Both devices are worthy opponents. As reported in The Investor, Samsung plans to use this opportunity to reassure loyal Samsung users they are confident with their newest device. Even after numerous reports of dangerous Galaxy S7 units, some users were thinking twice about getting a refund.

Aside from saving face from last year's failure, Samsung might be making this move since their digital assistant Bixby could still use a lot of improvement. It's possible that Bixby will have limited features during the Samsung Galaxy S8 launch. There are rumors that Samsung plans a software upgrade later in the year but those who purchase the new phone can only use Bixby on the phone's preloaded apps.

Based on CNET's interpretation on what the refund policy could mean, Samsung Galaxy S8 buyers have the opportunity to use the phone for up to three months and return it if they are not satisfied. This generous show of goodwill would reinforce the company's intent to redeem its reputation. Bixby will only support in-house apps although it would begin rolling out support for third-party apps soon. This window could help users make their final decision after they have tried using the device.

After a long wait, Samsung finally set a date for launching their new flagship phone. The Samsung Galaxy S8 will be unveiled during the Samsung Unboxed event on March 2.

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