Samsung Halts Production of Galaxy Note 7
Samsung electronics has temporarily halted manufacturing its flagship Galaxy Note7 following new explosion reports involving the replaced gadgets. The order comes 10 days after the company decided to resume sales of the device in South Korea, hoping to regain the customers' trust in its products.
Korea JoongAng Daily reported that the latest explosion cases also made AT&T and T-Mobile, the two largest mobile carriers in the United States, to suspend sales as well as exchanges of the defective product during the weekend.
"In a regulatory filing on Monday evening, Samsung Electronics stated, "We are adjusting the supply amount of Galaxy Note7s that recently had burn damages in order to begin a closer investigation and improve quality. We will repost the filing within one month once the details on the decision are finalized."
The report also stated that a source affiliated with a partner company of Samsung Electronics said that the production line in the Vietnam plant has been put to a stop. The said plant is reportedly responsible for the global shipment of the new gadgets.
The source said, "Its production has temporarily stopped out of safety concerns for global consumers, not only in the United States but also in China and of course, Korea. Samsung Electronics is currently cooperating with the Korean Agency for Technology and Standards as well as U.S. Consumer Product Safety Commission (CPSC) and China's regulatory authorities to investigate the cause of recent cases and, if necessary, Samsung Electronics is going to roll out additional measures."
There were about eight reported explosions that involved the replaced Galaxy Note7 in global news outlets in the past few weeks. One incident was when passengers of a Southwest airlines flight evacuated the plane before it took on October 5 because of a smoking Galaxy Note7.
A spokesperson from AT&T was quoted saying, "Based on recent reports, we are no longer exchanging new Note7s at this time, pending further investigation of these reported incidents."